Enterprise-grade consulting,
delivered as a product.
Buy a fixed-scope consulting pack online, complete a secure guided intake, and get enterprise-grade artefacts without workshops, retainers, or six-figure fees.
The problem with traditional consulting
Traditional consulting rarely leaves you with a single, analysis-backed blueprint for an initiative—just a trail of decks, meetings, and assumptions.
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You spend weeks in workshops, interviews, and steering meetings just to get to a first draft. Every team has to stop what they’re doing so a consultant can “discover” context that already exists in scattered decks, emails, and reports.
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Timelines slip, and the quality of the analysis depends heavily on which partner or senior consultant you happen to get. There’s no standardized way of structuring needs, value, requirements, and scope across initiatives.
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For any serious initiative, six-figure budgets are normal—even when the core business analysis and planning work is similar from project to project. You pay for bespoke consulting hours instead of reusable, standardized artefacts.
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The real understanding of the problem and the solution often lives in the head of one consultant or one firm. When they leave, continuity goes with them, and the organization is left without a durable business analysis package it can reuse.
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To get top-tier talent, you usually need a deep network, preferred-vendor status, and large, predictable budgets. Smaller teams and public-sector organizations struggle to access the same level of analysis and delivery structure.
The result: work gets approved and started, but there’s no single, analysis-grade package that ties the idea to clear outcomes, requirements, and a delivery plan. Citizen Consulting exists to create that package—first through business analysis, then, if needed, through a full project delivery framework.
The solution: Citizen Consulting
Productized consulting for complex initiatives.
Traditional consulting was designed around billable hours, not predictable outcomes:
Heavy time and energy drain – You spend weeks in workshops, interviews, and steering meetings just to get to a first draft.
Unpredictable speed and quality – Timelines slip, and the quality of the work depends heavily on which partner or senior consultant you happen to get.
Expensive by default – For a serious initiative, six-figure budgets are normal, even when the scope is similar from project to project.
Dependent on individual experts – The work often lives in the head of one consultant or one firm; when they roll off, continuity goes with them.
Hard to access the best people – To get top-tier talent, you usually need a deep network, preferred-vendor status, or both.
The result: strategy looks clean in the slides, but execution is built on partial requirements, fuzzy ownership, and documents that no one fully trusts.
Who is Citizen for?
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You sponsor programs where failure isn’t an option—regulatory, customer-facing, or high-visibility change. You need a clear line from investment to results, not just more status updates. Citizen helps you frame the problem, define success, and see whether delivery is actually moving the needle.
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You run a portfolio of projects with shared risks, dependencies, and stakeholders. Spreadsheets, slide decks, and ad-hoc templates no longer scale. Citizen gives you standardized, enterprise-grade analysis and delivery frameworks so business analysts, project managers, and change leads are all working from the same playbook.
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You value deep thinking and strong execution, but not open-ended mandates, rotating teams, or vague deliverables. Citizen packages core consulting disciplines into fixed, outcome-based services—so you know what you’ll get, how it will be used, and how it supports your internal teams from day one.
How does it work?
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1. Choose your scope
Pick a fixed-scope package—Business Analysis (BA) Pack or BA + Project Management System—and check out online. You know the price, scope, and what you’ll receive before any work starts.
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2. Share your data
You’ll receive a link to a secure online intake form. In one place you can answer guided questions and upload any existing material—strategy decks, org charts, process maps, budgets, reports. Bullet points, rough notes, and typos are fine; we do the structuring.
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3. We apply our execution model
Behind the scenes, we run your inputs through Citizen’s proprietary execution model—plus industry-standard BA/PM patterns. That model turns messy inputs into a single, coherent structure of outcomes, requirements, risks, and work.
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4. You receive a ready-to-use pack
Within the agreed timeline, you get a digital package (documents, registers, and summary slides) you can plug straight into your PMO, governance, or vendor processes—no workshops, no standing meetings, just a product you can use.
| Traditional consulting firm | Citizen Consulting | |
|---|---|---|
| Engagement type | Open-ended. Project or retainer where scope and hours expand over time. | Citizen advantage: Fixed-scope, fixed-price. Defined consulting packs—no open-ended hours or retainers. |
| Way of working | Workshop-heavy. Weeks or months of interviews, workshops, and on-site teams. | Citizen advantage: Online intake. Guided survey + document upload; your team answers once, we do the analysis. |
| Access to expertise | Person-dependent. Quality depends on which partner or senior consultant is staffed. | Citizen advantage: Model-led. Standardized execution models in every pack, plus expert review behind the scenes. |
| Method of analysis | Rebuilt each time. Approach varies by team and is often recreated for every engagement. | Citizen advantage: Standardized. BA/PM playbooks and a proprietary execution framework applied consistently to your inputs. |
| Outputs & artefacts | Ad hoc. Mix of decks, spreadsheets, and notes that differ project by project. | Citizen advantage: Defined. Blueprints, registers, and project operating models ready to plug into your PMO. |
| Cost & predictability | High and variable. Six-figure budgets are common; delivery and timing depend on team availability. | Citizen advantage: Predictable. Mid-four-figure price per initiative with clear deliverables and turnaround guidance before you commit. |
| Scalability | Hard to scale. Scaling work means larger teams, new SOWs, and higher budgets. | Citizen advantage: Pack-based. Add more packs as you approve new initiatives; the same intake → analysis → delivery engine scales with your portfolio. |
Two ways to move your idea into reality
Business Analyst (BA) Pack
Turn a mandate into a decision-ready blueprint.
The BA Pack is a deep, structured analysis of your initiative. We take your strategy decks, org charts, financials, and background documents and turn them into a single, integrated blueprint that defines the problems, the outcomes, and the paths to value.
You leave with an enterprise-grade analysis you can hand to executives, auditors, vendors, or delivery teams and say: “This is what we’re doing, why, and what success looks like.”
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A clear line of sight from investment to results.
Defined problem statement, objectives, and success criteria.
Stakeholder and user needs distilled into outcomes and benefits.
High-level KPIs and measurement approach so you can track whether the initiative is working.
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How the work actually fits together.
Structured catalog of requirements (business, functional, non-functional).
Current-state vs. future-state process maps and interaction flows.
High-level operating model: who does what, using which systems and data.
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The trade-offs, documented in plain language.
Key assumptions, dependencies, and constraints surfaced and challenged.
Risk register with likelihood/impact ratings and proposed mitigations.
Options analysis outlining viable delivery paths, with pros/cons and a recommended way forward.
BA Pack + Project Management System
Turn the blueprint into a governed delivery system.
Once the analysis is in place, this pack adds a full project delivery framework on top. You get charters, work breakdowns, schedules, and governance structures that translate the blueprint into a plan people can actually run—without inventing a project methodology from scratch.
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Everyone knows the work and who owns it.
Project charter and scope statement aligned to the BA deliverables.
Work Breakdown Structure (WBS) and major deliverables hierarchy.
Governance model: roles, RACI, decision rights, and escalation paths.
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A realistic plan and a predictable cadence.
Integrated milestone roadmap with dependencies and critical path.
High-level effort and cost envelopes by phase, workstream, or vendor.
Defined meeting and reporting rhythm so leaders see the right information at the right time.
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A practical way to run the project day-to-day.
Recommended structure for your execution tools (e.g., task board columns, fields, tags).
Template RAID logs, decision registers, and status-reporting formats.
Sample dashboards and summary views your team can recreate in its chosen platform for ongoing tracking.